Data Collection: StanzaPe collects personal and business information including name, contact details, email, KYC documents, IP address, and device identifiers when users register or interact with our services.
Purpose of Data Usage: The data collected is used for identity verification, fraud prevention, customer support, personalized service delivery, and compliance with legal obligations such as RBI or SEBI regulations.
Payment & Transaction Security: We comply with PCI-DSS and industry-standard encryption protocols to ensure the security of online payments, e-wallet top-ups, payouts, and other sensitive operations.
Cookies & Tracking: Our website and mobile applications may use cookies, pixels, and similar technologies to enhance user experience, improve website performance, and track session activities for analytics purposes.
Third-Party Sharing: We may share limited user information with trusted third parties such as payment processors, verification agencies, and partner banks/insurance providers to deliver seamless services. No data is sold to marketers.
Compliance with Laws: StanzaPe adheres to Indian data protection laws including the Information Technology Act, 2000 and other applicable government mandates. We cooperate with law enforcement agencies when legally obligated.
User Rights: Users can request to view, correct, or delete their data by contacting our data protection team at the email address listed on our Contact Us page. KYC-related data may be retained as required by law.
Data Retention: StanzaPe retains user data only as long as necessary for service provision, dispute resolution, legal compliance, and business continuity, after which the data is securely archived or deleted.
Children’s Privacy: Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.
Communication & Consent: By using our services, users consent to receive transactional and service-related communications via SMS, email, or push notifications. Promotional emails are optional and can be unsubscribed at any time.
Policy Updates: We reserve the right to update our Privacy Policy periodically. All changes will be posted on this page, and users are encouraged to review it regularly for any updates.
Grievance Redressal: For concerns related to privacy, users may reach out to our Grievance Officer as per the details provided in our Terms of Service or Contact section.
USE OF DOCUMENTS/IMAGES FOR KYC StanzaPe uses the images taken from the website/mobile application for carrying submitting
document for the KYC (Know Your Customer). The images are uploaded to an online location
(stanzape.com). The documents are stored in a secured location in an encrypted format.
Google Maps API: Google Maps API is a robust tool used to create custom maps, searchable maps, check-in functions, live data sync with location, and route planning. It may collect information from you and your device for security purposes. Data is handled as per Google's Privacy Policy.
Cookies: We use cookies to enhance the performance and functionality of our website/app. These are non-essential, but without them, certain features like video playback or login session retention may not function properly.
Local Storage: Local Storage (also called DOM Storage) allows web apps to store client-side data persistently. Unlike cookies, this storage method has higher capacity and doesn't send data with every HTTP request.
Sessions: We use sessions to identify which areas of our website you've visited. A session is a small data snippet stored by your browser on your computer or mobile device to improve your browsing experience.
Secure Transactions: We comply with PCI-DSS standards and follow best practices in data encryption, fraud prevention, and secure server hosting.
“StanzaPe Payments Private Limited” operates under the unified brand name “StanzaPe”.
StanzaPe is a cutting-edge technology platform specializing in digital banking, payment services, and advisory solutions. While we are not a bank, we collaborate with RBI-licensed banks, SEBI-licensed Trustees and IRDAI-licensed insurers to provide secure financial solutions.
Security Reminder: Never share your OTP, password, or PIN with anyone, including StanzaPe representatives. We will never ask for such details through any form of communication. Protect your account by keeping this information confidential.
